![]() ![]() The next steps will vary, depending on your model of iPhone: To force your iPhone into recovery mode, connect it to your computer and then open iTunes. However, it can also result in data loss, so I’d only recommend attempting this step if you’ve already backed up all your important data (or you’re desperate to restore your iPhone!). This is the mode that iPhone enters automatically whenever you’re installing a new version of iOS.įorcing your phone into recovery mode can repair damage to your operating system. If restoring factory settings doesn’t resolve the issue, you can try forcing your iPhone into recovery mode. ITunes will now return your phone to its original factory settings and then update it to the latest version of iOS. Once iTunes recognizes your phone, select “Summary” and then choose “Restore iPhone.” ![]() To perform a factory reset, connect your iPhone to your computer and then open iTunes. Restoring your iPhone will erase all the data from your device, so hopefully all your valuable content is already backed up to an online service, such as iCloud. If charging and rebooting aren’t enough to resolve your issue, you may need to restore your iPhone to its factory settings. Unless your device’s hardware is damaged, this should trigger a successful forced restart. Press and hold the “Power/Side” button until the Apple logo appears. Press your iPhone’s “Volume Down” button.ģ. Press your iPhone’s “Volume Up” button.Ģ. This simulates removing the device’s battery, and should provide positive results – assuming that there’s no hardware damage.ġ. If a regular reboot doesn’t resolve the problem, you may want to escalate to a forced restart. While this is unlikely to resolve any major issues with your iPhone, it only takes a few seconds to hold down your phone’s “Sleep/Wake” button, so this is always worth a try. This typically indicates that your iPhone may be freezing or crashing – both of these problems may be resolved by a reboot. For example, perhaps you can hear incoming notifications and calls, but the screen refuses to turn on. Some users have also reported that their iPhones continue to function, even though their screens are black. Whenever you encounter a technical problem with a device, it’s always worth switching it off, then switching it back on again. If a lack of power is responsible for the black screen, then Apple’s “charging” icon should appear after a short period of time. It’s always worth plugging your iPhone into the nearest outlet and leaving it to charge for a while. ![]()
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